Q&A with Mindy Jhakra, Technology Manager at Hotels.com

June 3, 2018 | D Cody

Meet Mindy Jhakra, Technology Manager at Hotels.com, part of Expedia Group, and a speaker at this years’ Women of Silicon Roundabout.


What area of Hotels.com do you work in, and what do you enjoy most about it? 

I currently work for Hotels.com, for lodging partners as a Technology Manager. I have been at Hotels.com just 4 weeks, but I am loving it! I’ve already been to Budapest and Rome to meet my teams, and everyone has been enormously welcoming. I have been with the Expedia Group for nearly 2 years.

Tell us about a project you are most proud of, and why?

It’s hard to say so early on the journey, but I am enormously proud of an in-flight project that has come from our allocated ‘innovation time’. Innovation time is set aside every sprint to allow the team to implement ideas they have had that will be useful for our customers. We are close to delivering a UI using Kotlin, React and Feign to allow our lodging partners to customise their hotels.com integrations directly.

What are you speaking about at Women of Silicon Roundabout? And why should people come and see your talk?

I am talking about the need to adapt to survive in the tech industry. It’s becoming more and more apparent that companies that do not adapt to changes in near real time, end up dying out. Even more interestingly, people who do not adapt, end up struggling. Folks should come see my talk if they are looking for an honest reflection on how we can all do better.  

Tell us about a manager who has supported your development? And how?

I can think of at least 5 across Expedia Group, which is a testament to the brilliant people we have here. Su, the Senior Director for my current role, surprised me as she put time aside to mentor me before I had even moved into Hotels.com. She supported my development by helping me push through a bit of self-doubt to apply for a role that was a stretch goal. Since getting the role, she has been nothing but encouraging, putting me in touch with the right people and giving me ideas for my own personal development. She also ensured she had a ticket for Women of Silicon Roundabout so that she could see my talk!

How do you balance work and life?

Work is extremely flexible in many ways. The work casual dress code is awesome, and I feel I can fully bring myself to work which is how I am most effective. If I need to work from home, I can do so without feeling worried, which is extremely useful.

What is your most memorable travel experience?

My most memorable travel experience was a trip to Kerala, India. I stayed on a stunning house boat on the sprawling backwaters, eating shrimp caught fresh that day. The lightning storms one evening were incredible. For the second part of the trip, we trekked up to the tea country in Munnar and my eyes lapped up incredible, vivid colours. It was brilliant.